The second-hand marketplace Users Share Frustration Regarding Sizing Changes
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has revised its sizing categories for women's and children's clothes but did not contact all users about the change.
Digital Channels Response
Many shoppers and sellers are posting online saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and manually change the size if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was previously a 12 but currently displays as UK 16-18.
Shopper Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Manual Updates
Charlotte Lunn, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she stated.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change to its shipping options after backlash from users.
